Here at The Junction Club, our members enjoy the benefits provided by Diamond Rewards. The Junction Club is committed to the highest levels of responsible service and customer care. We have policies and procedures in place to ensure our staff deliver our services in a manner that maximizes customer enjoyment in a social environment and minimizes the potential for harm.
Statement of Commitment
This venue is committed to the wellbeing of its customers, visitors, employees and the wider community in which it operates. It strives to deliver all its services in a responsible and sustainable manner providing the means for our customers to have informed choices and to exercise a rational and sensible informed choice based on their personal and individual circumstances. As part of this commitment, the venue has adopted a comprehensive Responsible Gambling Code of Conduct and will provide the necessary resources, both financial and human, to support the proper operation and fulfillment of the Code at this premise.
Responsible Service of Alcohol
The Junction Club maintains that the responsible service of alcohol is a responsibility shared by both the venue and the customer. For our part, we are committed to the service of alcohol to our customers in a professional and responsible manner, complying with all applicable laws and adhering to endorsed Liquor Service Codes of Practice. We recognize that alcohol abuse and alcohol consumption by minors are serious social issues. Our staff are trained in Responsible Service of Alcohol and actively promote responsible alcohol consumption by our customers. We also require current valid photographic proof of age identification to be provided by young adults before they are supplied with alcohol at our venue.
Responsible Gaming
Australian Hotels Association (Vic) Self Exclusion Program
Responsible Gaming Code of Conduct (English)
Responsible Gaming Code of Conduct (Arabic)
Responsible Gaming Code of Conduct (Chinese)
Responsible Gaming Code of Conduct (Greek)
Responsible Gaming Code of Conduct (Italian)
Responsible Gaming Code of Conduct (Spanish)
Responsible Gaming Code of Conduct (Turkish)
Responsible Gaming Code of Conduct (Vietnamese)
Compliance Links
Victorian Commission for Gambling and Liquor Regulation
Australian Hotels Association - Victoria
Victorian Responsible Gambling Foundation
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YourPlay gives you the power to track how much money and time you are spending as you play. You can also use YourPlay to set limits on money and the time you spend on gaming machines and see your play history online at any time. YourPlay can be added to your loyalty membership card and used on any gaming machine in Victoria. You can register for YourPlay at yourplay.com.au or ask a staff member for assistance.
